Customer Care

Contact NEOMEDINA

Have a question about an order, product, shipping or return? Our NEOMEDINA customer care team is ready to assist you.

Get in Touch

Send us a message.

Tell us how we can help. For order-related questions, include your order number so our team can assist you faster.

Customer care requests are reviewed as soon as possible.

Customer Support

Email support available 24/7.
Messages are answered as soon as possible.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM

Registered Office

Velwer LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

NEOMEDINA is operated by Velwer LLC.

Handcrafted products are prepared and shipped from our workshop in Morocco.